jeebaj Responsible Gaming — Play Within Your Limits
At jeebaj, we believe every player in Bangladesh deserves a safe, fair, and enjoyable experience. Our responsible gaming tools — including deposit limits, self-exclusion, and time-out features — put you in full control of your play. 18+ only.
Safe Play First
jeebaj is built around the principle that entertainment should never come at the cost of your wellbeing. Every account has access to responsible gaming controls from day one.
Budget Controls
Set daily, weekly, or monthly deposit limits in BDT directly from your account settings. Once your limit is reached, jeebaj will not process further deposits until the period resets.
Self-Exclusion
Request a temporary or permanent account closure at any time. jeebaj will action your self-exclusion request within 24 hours and restrict all access to your account.
Time-Out Periods
Take a short break from gaming with our time-out feature. Choose a cooling-off period of 24 hours, 7 days, or 30 days — your account is suspended for the full duration.
Loss Limit Controls
Set a maximum loss threshold per session, per day, or per week. If your losses reach the limit you defined, jeebaj will pause your play automatically for that period.
24/7 Support
Our dedicated support team is available around the clock to assist with responsible gaming concerns, account restrictions, self-exclusion requests, and any related queries.
Our Commitment to Safe Play
jeebaj is dedicated to providing a gaming environment where fun and safety go hand in hand for every player across Bangladesh.
At jeebaj, responsible gaming is not a compliance checkbox — it is a core part of how we operate. We understand that online casino games, cricket betting, and slots are forms of entertainment that should remain enjoyable and affordable. When gambling stops being fun and starts causing stress, financial harm, or relationship difficulties, it becomes a problem that requires prompt attention and support.
We have designed our platform with multiple layers of player protection built directly into the account management system. Every player registered on jeebaj has access to our full suite of responsible gaming tools from the moment their account is created. These tools are free to use, easy to activate, and take effect immediately or within a clearly defined timeframe.
jeebaj operates on a strict 18+ only policy. No person under the age of 18 is permitted to register an account, make a deposit, or participate in any real-money game or betting market on our platform. Age verification is conducted during the KYC process and any account found to belong to a minor will be permanently closed with any funds returned to the originating payment source.
Gambling should only ever be funded with money you can genuinely afford to lose. Never chase losses, never borrow money to gamble, and never skip essential expenses — rent, food, utilities, or family obligations — to fund your play on jeebaj or any other platform.
Our responsible gaming framework is informed by internationally recognised best practices in player protection. We continuously review and improve our tools, training, and processes to ensure they remain effective for players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across all divisions of Bangladesh.
Age Restriction and Verification
jeebaj enforces a strict 18+ age policy. Real-money gaming is for adults only.
Participation in any real-money game, sports betting market, or live dealer table on jeebaj is strictly restricted to individuals who are 18 years of age or older. This is a firm, non-negotiable policy that applies to all players regardless of location within Bangladesh.
During the Know Your Customer (KYC) verification process, jeebaj requires players to submit a valid government-issued identity document — such as a National Identity Card (NID) or passport — to confirm their full name and date of birth. Accounts that cannot be verified as belonging to an adult aged 18 or above will be suspended pending further review or permanently closed.
- National ID Card (NID): Bangladesh Election Commission-issued NID is accepted as the primary form of age and identity verification.
- Passport: A valid Bangladesh passport or any internationally recognised passport is accepted.
- Birth Certificate + Secondary ID: In limited circumstances, a certified birth certificate combined with a secondary photo ID may be accepted at jeebaj's discretion.
If you share a household with someone under 18, please ensure that your jeebaj login credentials are kept strictly confidential and that your device is password protected. jeebaj recommends using parental control software on shared devices to prevent underage access to gambling websites.
Deposit and Spending Limits
Take control of your budget by setting deposit and loss limits that suit your personal financial situation.
One of the most effective responsible gaming tools available on jeebaj is the ability to set strict deposit limits on your account. These limits cap the total amount you can deposit within a defined time period — helping you stay within a budget you are comfortable with before you begin playing.
jeebaj offers the following deposit limit configurations, all denominated in Bangladeshi Taka (BDT):
- Daily deposit limit: The maximum total amount you can deposit across all payment methods (bKash, Nagad, Rocket, Upay, bank transfer) within a single 24-hour period.
- Weekly deposit limit: The maximum total deposits permitted within a rolling 7-day window, calculated from the first deposit of the week.
- Monthly deposit limit: The maximum total deposits permitted within a calendar month, providing a longer-horizon budget guardrail for players who prefer monthly financial planning.
- Session loss limit: A limit on how much you can lose within a single gaming session. Once this threshold is reached, your session is automatically ended.
- Single bet limit: A cap on the maximum stake you can place on any single bet or spin, preventing impulsive high-stakes wagers during a session.
When you reduce a deposit or loss limit on jeebaj, the lower limit takes effect immediately. When you increase a limit, a mandatory 7-day cooling-off period applies before the higher limit becomes active. This asymmetry is intentional — it ensures that impulsive decisions during a losing session cannot instantly result in higher spending exposure.
To set or adjust your deposit limits, log in to your jeebaj account and navigate to the Responsible Gaming section within your account settings. All limits are applied uniformly across every payment method — you cannot bypass a bKash deposit limit by switching to Nagad or Rocket for that same period.
Self-Exclusion and Time-Out
If you need a break from gambling — short or long — jeebaj provides immediate account suspension options with no questions asked.
Self-exclusion is the most direct tool available to players who feel their gambling is becoming problematic, or who simply want to take a break from play. jeebaj offers two distinct types of account suspension: a short-term time-out and a longer-term self-exclusion.
A time-out is a temporary suspension of your jeebaj account. You may choose a cooling-off period of 24 hours, 3 days, 7 days, or 30 days. During this period, you cannot log in, deposit, place bets, or access any games. Existing pending withdrawals will continue to be processed normally.
A self-exclusion places a longer-term restriction on your account. You may choose a period of 1 month, 3 months, 6 months, 1 year, 3 years, or 5 years. jeebaj will also remove you from all marketing communications for the duration of your self-exclusion. Your account cannot be reopened before the chosen period ends.
If you wish to permanently close your jeebaj account with no possibility of reinstatement, you may request a permanent exclusion by contacting our support team at [email protected]. This decision is irreversible. Any remaining account balance will be returned to your verified payment method within 5 business days.
Registering a new jeebaj account while an existing account is under self-exclusion is a violation of our Terms & Conditions. If jeebaj identifies such an attempt, the duplicate account will be immediately closed, any deposits made will be returned, and all winnings from the duplicate account will be forfeited. Please respect the exclusion period you chose — it exists to protect you.
Recognising Problem Gambling
Problem gambling can affect anyone. Knowing the warning signs early gives you the best chance to seek help before the situation worsens.
Gambling becomes problematic when it stops being a leisure activity and starts to negatively impact your finances, mental health, relationships, or daily responsibilities. The warning signs below are commonly recognised indicators that gambling may have moved beyond recreational entertainment. If you identify with several of these signs, we strongly encourage you to use jeebaj's self-exclusion tools and reach out to a support organisation.
Chasing Losses
Continuing to gamble specifically to recover money lost in a previous session, often escalating bet sizes in the process.
Borrowing to Gamble
Taking loans, borrowing from family or friends, or using credit specifically to fund gambling activities.
Hiding Gambling Activity
Concealing the amount of time or money spent gambling from family members, friends, or employers.
Unable to Stop
Feeling unable to walk away from a session even when you intended to stop, or feeling restless or irritable when trying to cut back.
Neglecting Responsibilities
Missing work, family commitments, or household obligations due to time spent gambling or recovering from gambling-related stress.
Gambling to Escape
Using gambling as a primary method of coping with stress, anxiety, depression, loneliness, or other difficult emotions rather than addressing them directly.
Recognising these signs in yourself — or in someone you care about — is the first and most important step toward getting help. jeebaj's support team, self-exclusion tools, and the resources listed in the Support section below are all available to assist you immediately.
Self-Assessment Check
Ask yourself these questions honestly. If you answer "Yes" to three or more, consider reaching out for support or activating jeebaj's self-exclusion tools.
The questions above are intended to prompt self-reflection only. They are not a substitute for professional assessment. If you have concerns about your gambling behaviour, please contact our support team or a qualified counselling service directly. Help is available and confidential.
Support Resources and Help
You are never alone. jeebaj's support team and responsible gaming contacts are ready to help any player who needs assistance.
If you believe your gambling is becoming a problem, the most important step is to reach out for help as early as possible. jeebaj's dedicated responsible gaming support team is available 24 hours a day, 7 days a week. You can contact us at any time via email at [email protected] — please include "Responsible Gaming Request" in your subject line so your message is routed to the appropriate team immediately.
Our support team can assist you with:
- Activating a time-out or self-exclusion on your account within 24 hours of your request.
- Setting or reducing deposit, loss, or session limits on your account.
- Processing a permanent account closure and returning any remaining account balance to your verified payment method.
- Providing information about recognised counselling and support services available to players in Bangladesh.
- Assisting family members or friends who are concerned about a loved one's gambling activity on jeebaj.
Email: [email protected] — Subject line: "Responsible Gaming Request"
Our responsible gaming team responds within 2 hours during peak hours (08:00–24:00 BST) and within 6 hours during off-peak hours. All responsible gaming requests are handled with full confidentiality.
jeebaj also encourages players who need more intensive support to seek assistance from qualified mental health and addiction counselling professionals. Gambling disorder is a recognised condition that responds well to early intervention. Speaking to a doctor, counsellor, or trusted community leader in your area of Bangladesh is always a positive step.
How to Use Our Responsible Gaming Tools
Activating jeebaj's player protection tools takes under two minutes. Here is a step-by-step guide.
All responsible gaming tools on jeebaj are accessible directly from your account settings panel. You do not need to contact support to set deposit limits, activate a time-out, or request a self-exclusion — although our team is always available to assist if you prefer. Follow the steps below:
Access your account via the jeebaj Login page. Use your registered email address and password. Ensure you are logging in from a secure, private device — especially if you are about to make changes to your account restrictions.
Once logged in, click on your account icon in the top-right corner of the jeebaj interface and select "Account Settings" from the dropdown menu. On mobile, this is accessible via the hamburger menu.
Within Account Settings, locate the "Responsible Gaming" section. This panel displays all currently active limits and exclusion settings on your account, along with the option to add, modify, or remove them.
Select the type of limit or exclusion you wish to apply. Enter the BDT amount (for deposit or loss limits) or the duration (for time-out or self-exclusion). Review your selection and confirm. Limit reductions and exclusions take effect immediately. Limit increases are subject to a 7-day review period.
You will receive an email confirmation to your registered address within 15 minutes confirming the change to your account. If you do not receive a confirmation, please contact [email protected] immediately to verify the restriction has been applied correctly.
Ready to Play Responsibly on jeebaj?
Set your limits, explore our games, and enjoy a safe, entertaining experience. Our full range of casino games, cricket betting, and slots is available whenever you are ready — within limits that work for you.